My FP3+ is not charging. The yellow light goes on when I plug it in, but it does not charge. Android Auto has stopped working too.
When I plug into my laptop, I get the message “USB device not recognised” “The last USB device you connected to this computer malfunctioned and Windows does not recognise it”.
I tried cleaning it with a needle. Nothing came out, and the phone still won’t charge after reassembling.
When trying to charge it via a USB and wall-socket with the phone turned off, it keeps cycling through a screen showing “Fairphone”, and then on showing the battery percentage.
Actually, it looks like cleaning the port with a plastic toothpick may have fixed the problem intermittently, but it looks like a new bottom module may be needed for a longer-term fix.
I experienced the same issue recently. Thought it was down to the battery. I replaced the battery and it seemed to work but when I plugged in the charging cable yesterday it wouldn’t charge.
After reboot and switching off smart battery it charged again…
Hadn’t thought about a new bottom module yet. Have you already replaced it?