November Update šŸ‚

Discuss The Industry
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Dear Community,

Since weā€™ve promised you monthly Forum updates, hereā€™s a quick round-up of what weā€™ve been up to in November.
It was a big month for us as we announced our official foray into the US-American market. The Fairbuds XL are now available for sale State-side, currently via Amazon, but soon to be available with more partners on the other side of the Atlantic. SO if you have friends across the pond who want to switch to modular tech, spread the word and help them choose fair. :headphone:

We also announced the launch of our refurbished Fairphone 5. This was an important milestone for us, especially in the middle of the Black Friday shopping frenzy that goes down every year. The refurbished edition comes with intensive hardware testing and a complete software reboot, ensuring you get a device that is safe, secure and built to last in every way. It also sports the same warranty period and extended software support as a new one, but only at a much more affordable price point. Thatā€™s why we believe refurbished is better than new. Itā€™s better for the planet, and better for your wallet.

In other news, the Fairphone (Gen. 6) is getting a lot of love. It recently scored a TCO 10 certification, which is the highest TCO certification any of our devices have received so far, recognizing the device for its longevity and sustainable design. Itā€™s not just TCO. Stiftung Warentest agrees. The trusted German consumer organization rated the device as ā€˜Gutā€™, with an extremely respectable score of 2.2. :sports_medal:

We are also making progress on the customer support front. In case you are facing trouble with your device, we urge you to check out our new self-repair portal as your first step, where we guide you through straight-forward troubleshooting steps: Hereā€™s how you can repair your Fairphone device yourself. .
And if you have ideas how to improve it, you are welcome to share them in this topic: Big Milestone: Repair Request Portal is live! - #29 by Fairphone_CM .

Thank you again for choosing repairable, long-lasting tech, and sticking with Fairphone. We wish you the happiest of holiday seasons, and will be back in the new year with more updates.

The Fairphone Team :green_heart:

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October Update šŸ
:de: Kein telefonieren ohne lauthƶren mƶglich
Thoughts on Fairphone 6 launching in the US?
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Sometimes separate like buttons would be nice ā€¦ one for ā€œI like the effortā€ and one for ā€œI like the contentā€ :slight_smile: .

A summary of whatā€™s going on at the support front with the various visible issues haunting the community would be useful.

Nice holidays likewise to the team!

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Thanks for your feedback! I try to post updates in the issue-specific topics if thereā€™s an update I can share.

Do you mean that youā€™d like to see a summary of updates on all current issues with all Fairphone models in this monthly update post?

From what I know from the moderators, we want to keep the comments in the specific topic threads, thatā€™s why I thought itā€™s better to only share general updates here, but Iā€™m always happy to receive your feedback to make this content & my work more valuable for the community!

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Based on the valuable feedback from @Lidwien I am linking to the update I shared here about the latest Fairphone 4 software update.

Letā€™s keep related comments in that topic thread. :folded_hands:t2:

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Yes, this makes sense.
But it could just be a summary of links, perhaps something like the following ā€¦
(It did only take some minutes to assemble, it doesnā€™t take up much space and wouldnā€™t dominate the post, and it would serve as a quick and easy overview of noteworthy responses, and in preparing beforehand perhaps as a reminder that there still was homework here and there, generating even more responses to link to later :wink: ) ā€¦

A selection of November responses to much-discussed issues, please continue to discuss in the dedicated topics, not here:

FP4 (Android 15): Background apps being killed more aggressively

Is Fairphone Support no longer available?

Android 15 is Now Rolling Out to Fairphone 4! :mobile_phone_with_arrow: (FP4.QREL.15.14.3.20250923)

A selection of October responses to much-discussed issues, please continue to discuss in the dedicated topics, not here:

Android 15 is Now Rolling Out to Fairphone 4! :mobile_phone_with_arrow: (FP4.QREL.15.14.3.20250923)

FP4 Quickstep keeps stopping after A15 upgrade -

Fairphone 6 unbrick: Trapped in fastboot mode with locked bootloader and corrupted stock ROM

Please feel free to browse all @Fairphone_CM responses here.

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Thanks so much for this!

Ill see how to incorporate this into the next monthly update :raising_hands:t2:

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I had completely overlooked that bit so far until yvmuell quoted it elsewhere. Good to read! :+1:

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I hope the software of the Fairphone 6 becomes better. I know it has a lot of bugs. I always report them, but thatā€™s not easy. There may need to be an easier way in the Fairphone app.

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Hi @rimara4030 thanks for sharing your experience. If youā€™d like, you are welcome to send me a DM explaining why you find it difficult to report bugs and how you would imagine the process being easier via the My Fairphone app. I can then forward your feedback to the relevant team internally.

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Closing this topic as you can find the new update here: December & January Update ā„ļø

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