Not possible to connect to any wifi

Hi,

Since a couple of weeks my fairphone does not connect to any wifi anymore. The problem occurred in a random moment without me doing an update or anything else.

  1. I tried to connect to several different wifi without luck
  2. Mobile connection is still working
  3. I booted up in Safe mode without any luck
  4. I resetted the Wifi settings on the phone
  5. I downloaded the new update and updated to 6.A.031.7 (still same issue)
  6. Fairphone is running Android 13

Any idea if this is an software or a hardware issue and how to fix it?

Welcome to the Fairphone community.

What exactly happens, when you try to connect to a WiFi network?

1 Like

It tries to connect but after a few seconds I get a message (Netzwerkverbindung konnte nicht hergestellt werden.)

Not 100% sure what the equivalent message would be in an english phone but I guess (Network connection could not be established.)

Not necessarily needed here, I guess, but for reference …

Sure if needed I can do that but does not seam that my problem will be solved soon.