hello people, since a few weeks the telephone signal strength is very low or zero at home and outside only one of both cards shows any signal if at all. I just looked in settings under hardware diagnostics and there it says that both sim cards are not connected?? But I can still receive calls …

Have you attempted to clean it, as mentioned in this guide? [image] Bad radio performance caused by oxidation and scratchmarks on display module backside contact pads Fairphone 2 Over the past months I noticed that the radio performance of my FP2 got worse and worse. I of…

Hi, thanks for answering and for your suggestion. I tried it out immediately and also cleaned the sim cards and their contacts inside the phone. It is has not helped at all unfortunately. I’ve tried swapping the sim cards and inserting only one but all of this has not helped. I looked at the…

[image] wilfrid: I looked at the little antenna cable inside the phone but could not detect anything wrong with it. It looks kind of fragile so I did not pull it to see whether it was loose, I could try again, it’s the only thing I can think of to do. I think you’re right and it may be the an…

Hi, OK so I opened up the phone once more and had a peep at the antenna connection under the metal shielding plate that you can partly open by lifting up the little flap that secures it. That connection seemed OK. In some message I did read that it can look right but still not be fixed properl…