I am French, so I hope my explanations will be clear enough.
I received my Faiphone a week ago and since then once per day when I want to listen to a podcast, watch a YouTube video or when an alarm goes on, there is no sound.
Most of the time, it happens when I unplug my headphones. The sound should be coming from the speakers but there is nothing.
I don’t think it could be a hardware issue because when I test the ringtones, there is no problem. Also when I turn off/on the phone, the problem is fixed (temporarily).
By the way, my phone also reboots by itself often without reason.
Thanks a lot for your help !