Well, I’ve got the same problem, will follow this threat in case someone knows the fix.
Same issue here.
Never had WiFi calling enabled, never used wired headphones.
Happens completely random every other day or three times a day imo.
The way I see it the hotfix record is not good at all, too slow. I’m sure a lot of people by now have heard that fairphones are unreliable.
I have the same problem with my new FP3 I bought directly from the Fairphone shop (in the middle of March). I’ll follow this threat and hope for a better solution to be found than the frequent reboot.
Hi Mugel, what happend to your ticket? Did you get any useful response?
They just came up with the usual “do a factory reset” crap… Nothing helpful, but the problem didn’t appear anymore since the update that fixed the notification LED.
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I had the same issue, but after the last update with the notifcation LED, its gone.
True =)
… in my case I still have the problem… Always after using headphones or else in the headphone jack…
Same problem here and pretty annoyed by now that it’s still not fixed since it’s been an issue for so long.
It doesn’t depend on the usage of headphones any more. Just happens randomly and quite frequently 
Has anyone tried a factory reset yet? Don’t expect it to change anything, so I’m reluctant to do it.
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Same problem here. It happends like 75% of the times when I am bluethooth connected with my car radio (not using any music apps) or headset (using spotify).
Really irritating and not the only isseu I have with my FF3 I bought from a reseller in januari.
I have the same problem. Some calls work. Done don’t.
Same problem here, bought my FP3 from the official site a week ago.
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If they don´t fix this soon i have to give my fairphone back. Its basicly unusable for calls right now.
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I still have the same problem, bought FP3 online st FP…
Same problem here, almost every time i call. The call after the no-sound-call does have sound so i now call everyone twice. Hope Fairphone will fix it soon. Haven’t noticed a patern yet but i’ll keep trying. Will track this conversation as well.
Just a thought seeing this … @Sarina_Turner @GJs @Fairswissmiss @MarineSloth @ticki23 @Cui @Mkbk … apart from contacting support always being a good idea so that they get an idea about the scope of the problem, even if they already heard about a case from someone else:
What does it say in Settings - About phone - Build number?
Currently it should include A.0134 as the current OS version.
There were some network provider related update hickups in the past, so when the updater said the phone was up-to-date, it wasn’t always the case.
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The Support just told me that i should contact my reseller Roger a refund. My Software build Numbers is 8901.2.A.0134.20200703.
Good luck, because you have exceeded the return period of 14 days already.
Well If im Not able to make Calla the Phone cant be used therefor its “broken”
Right, but usually a refund from the reseller after 14 days is a “good will act”. In any case, you are entitled to make use of the Fairphone 3 warranty: