No option to install eSIM

Hi,

After last update, my FP5 stopped to detect the SIM card (i have an open support ticket on that matter), but then i thinked: it’s a good occasion to try eSIM.

I have the eSIM, but then my Network & internet settings looks like this:

And both SIM status (that you are supposed to use to get the EID) are greyed and irresponsive.

So to me it looks like the phone lost it’s capacity to access the SIM card reader, both external and internal. Has anyone any idea of what i can try ?