No connections anymore: no wifi, no mobiledata

Help Fairphone 3
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21

Okay, nevermind. DoT is DNS over TLS, a means of encrypting DNS queries from your device to a DNS host.

22

Is the cellular part/the 3g/4g transceiver a module? The wifi is really tiny but according to ifixit itā€™s in fact a module. It looks like they are soldered to the motherboard.

He still can make calls. To me this seems like a software/firmware issueā€¦ maybe an app.

23

Hi Pano, which components precisely did you swith off and/or uninstall?

24

These are the ones that have been disabled, but note that this did not happen yesterday, but four or five month ago:

com.google.android.music
com.google.android.youtube
com.google.android.apps.photos
com.google.android.onetimeinitializer
com.google.android.googlequicksearchbox
com.google.android.feedback
com.google.android.backuptransport
com.google.android.gm
com.google.android.gmsintegration
com.google.android.apps.restore
com.google.android.gms.policy_sidecar_aps
com.google.android.tag
com.google.android.apps.tachyon
com.google.android.apps.maps
com.google.android.apps.docs
com.google.android.syncadapters.contacts
com.google.android.ext.services
com.google.android.ext.shared
com.google.android.partnersetup
com.google.android.videos
com.google.android.inputmethod.latin
com.google.android.configupdater
com.google.android.setupwizard
com.google.android.calendar
com.google.android.apps.wellbeing
com.google.android.apps.work.oobconfig
com.google.android.tts
com.google.android.marvin.talkback
com.android.vending
com.com.android.chrome
com.google.android.apps.messaging
com.google.android.contacts
com.google.android.printservice.recommendation
com.google.android.calculator
com.google.android.apps.youtube.music
com.google.android.apps.setupwizard.searchselector

25

Iā€™ll be doing a factory reset tonight, I guessā€¦ Thanks for all your good ideas and suggestions, though: between childcare and work@home I have been kinda slow to respond here and there.

If this does not work, Iā€™ll see if the module is fixed as it shouldā€¦

26

Update: I did a factory reset last night, and everything works like expected. I still have no clue whatsoever what had happened, and now we probably wonā€™t find out, but I need a working phone so I went for the nuke option.

Many thanks again for for all your help to solve this mystery!

Philipp

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