I am absolutely livid! After my previous FP2 died an ignoble death, leaving me in the lurch, I decided that as it did serve me pretty well for nearly 4 years, and I believe in what this company is trying to achieve, not to mention that I do like the phone (when it is actually working!) I decided to …

Thanks everyone! One of the reasons that I was so frustrated is that the failure seemed superficially similar to the way my previous phone died. There are enough differences though for me to think that this is something else. For one thing, the new phone seems to be working fine as long as the batt…

This phone is brand new (well, refurbished), fresh from the box. So yes, still under guarantee. Thanks for the tip about the FB alternative!

I guess, your approach is ok. If it works out, everything is fine. Doing a factory reset of course is the safest way, that you can reserve as a last resort. That will erase every cache remains or the like, that might cause trouble.

I don’t want to jinx it, but so far it seems stable, even with the battery down to 65% I’ll gradually add the apps, and will update if I find the culprit!!

[image] RuthiB: so far it seems stable, even with the battery down to 65% Good to hear. Keeping my fingers crossed for you!

OK, so I added a few more apps, and it seemed to be going well. No problems even when going down to 65%. But then, when turned off my phone, still with 65% battery, instead of turning off, it started doing the failed attempts to start that I described earlier. After charging a bit I managed to turn…

OK yeah, now it is not even managing to complete the setup after factory resetting. I think this phone is indeed a dud…

Hi @RuthiB , when i had a misbehaving app, Uninstalling it was enough. When it was an in-built app, in my case the Messages app (for SMS), deactivating it worked fine.

[image] RuthiB: now it is not even managing to complete the setup after factory resetting. I think this phone is indeed a dud… A factory reset on the Fairphone 2 will only delete Apps and user data, it will not touch the OS. If the fault somehow lies with the current state of the OS on the ph…

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Help Fairphone 2

AnotherElk June 18, 2019, 11:26am 16

A factory reset on the Fairphone 2 will only delete Apps and user data, it will not touch the OS. If the fault somehow lies with the current state of the OS on the phone and not hardware, there’s more you can try to do …