New Fairphone.com now live! Share your feedback

Site:

  • The team seems very incomplete.
  • The Fairphone in your company pdf (here) just links to the start page.
  • Yesterday there was a job opening for Support Representative (ASAP), today there isn’t. Is that good news or an error?

Forum:

  • Small text fields - like the one when you enter a link - are to small to read anything in them. (PS: @Trust just mentioned that)
4 Likes

On a different yet possibly related note:
I was just wondering what the intention is to keep two return pages, namely

https://fairphone.12return.com/
and
https://fairphoneco.12return.com/

Since former has only one option and latter has only two, making it only three options in total, wouldn’t it be reasonable to combine these two pages to reduce confusion and potential maintenance work? Creating an account on either gives you access to both anyway.

Best wishes,
Trust

1 Like

Most of them were to busy to have their photos taken. :stuck_out_tongue_winking_eye: PS.: I liked the old photos with the IJ in the background. :smile:

PPS.: The new favicon is boring at best… :confused:

3 Likes

The interactive tutorials cannot be retrieved at https://fairphone.zendesk.com/hc/en-us nor at https://www.fairphone.com/tutorials.

2 Likes

I like the new san-serif font for the web and forum. Specially the kay letter: cake, Kenia, key, kind, Knoppix… :green_heart:

2 Likes

Douwe announced this new font a while ago, it’s called Radikal :slight_smile:

6 Likes

Oh, too bad is non-free; we won’t be able to use it on community projects… but I love it anyway (classic beauty vs beliefs issue… again).

2 Likes

Support-Team :thumbsup:missed :busts_in_silhouette: on OS X 10.11.6

2 Likes

I don’t see Radikal here on the forum (mobile version):

Even after clearing Firefox for Android’s cache…

I’m seeing the same font as @Stefan (I’m using Firefox on Linux) and my console lists:

downloadable font: download failed (font-family: "Radikal" style:normal weight:300 stretch:normal src index:1): status=2147746065 source: https://forum.fairphone.com/uploads/default/original/2X/1/118314182610837de3ee82cbc614755454210598.woff2.woff2

So I think I’m looking at Helvetica or Arial, as the acitively used font setting is that from https://forum.fairphone.com/stylesheets/desktop_13d0f2fa57c45d4d7425e75168ac48fb697ffefa.css?__ws=forum.fairphone.com, according to the inspector. The line itself is font-family: Helvetica,Arial,sans-serif;

Edit: same behaviour in Chrome. Also https://fairphone.com/community-assets/overrides.css is attempted to load, but gets a 404 as response.

Edit2: The URL for the font appears to be nearly correct, except that the extension is duplicated.

Edit3: Presumably this is what should look like (I used the style editor in Firefox to apply some overrides):

3 Likes

Same also on FF for Mac and IceCat for FP. Though I’m really looking forward to the beautiful K!

1 Like

I wanted to upgrade to the unified storage partition, but the link seems to be dead: https://fairphone.zendesk.com/hc/en-us#/manufacturer/fairphone/device/fairphone/category/software-update/topic/install-storage-upgrade-for-v1-8-7/1
Would be great if you could fix that soon.

1 Like

Pure Fairphone developpement style :runner::watch::boom:

They put online the “new” website or sell their phones before debugging and fix bugs. :boom:

But they still ask community to make their promotion and tell how much Fairphone is cool.

In this thread they asked feedback… They have some. But they don’t answer…

It become a bit annoying. :confused:

Hi @alexisju,

Sorry to hear you’re disappointed. We did a lot of testing and bug fixing of the website before launch, but in any development project there is still things to fix after launch.

We’re collecting your feedback and I hope to respond to specific points in a bit. Thanks for your patience and thanks to everyone for the ideas so far!

Joe

4 Likes

I don’t like the font in the picture. The letters are so wide. And I don’t like the little “a”.

The standard font in Support articles is hard to read (very lightweight) in Firefox, Chrome and Opera (Mac 10.11.6). It’s better (more legible, but not great either) in Safari.

Here’s how it looks in my Firefox (please click to enlarge):

I’m experiencing issues with the RSS feed of the blog (Fairphone). In the last few days my reader (Liferea) is lamenting the following parsing error:

Could not detect the type of this feed! Please check if the source really points to a resource provided in one of the supported syndication formats!XML Parser Output:

The URL you want Liferea to subscribe to points to a webpage and the auto discovery found no feeds on this page. Maybe this webpage just does not support feed auto discovery.Could not determine the feed type.

You may want to contact the author/webmaster of the feed about this!

I figure you must already be aware, or not, or maybe it is a problem on my setup, still, wanted to ask.

Have a nice day.

PS
I gave a decent onceover at this thread and a few other and found nothing relevant. I’m not usually the type who only looks for a few minutes to see if a issue was already reported/discussed, therefore I apologize in advance if this time I let laziness get the best of me.

3 Likes

Thanks for the feedback so far. Main comments seem to be about:

Forum (styling, font, input fields). @Marco is working on this.

@urs_lesse Sometimes we use “Story” and “Fair” interchangeably but I updated the blog post to make the blog and top nav consistent

Good catch. I’ll pass it on.

Sent to @Marco

  • Team page is still being filled up.
  • We’ll check out that pdf.
  • That vacancy was intentionally removed.

Noted. @Marco

Noted.

Thanks again, everybody!

3 Likes

@anon90052001
Nice work! Can’t wait to see the new font. Great findings here in the community! You make a good quality assurance.

However, I can’t help to think that something strange must-have happened to your face @anon90052001:

5 Likes

I am often here by my Asus eee and my browser-window is normally only 860 pixel wide. Until now I had no difficulties with the forum, but now the lines are too wide and I get a horizontal scrollbar. My observation: there must be a display-border set in a css-file. If I make the browser-window 880 pixel wide, something changes, the wordwrap is activ and the scrollbar disappears. The wordwrap should stay on as long as possible for smaller displays.

Spielmops

3 Likes