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New Fairphone 2 camera

Version? (Settings - About phone - Build number)

I had to set the new resolution at least for the main camera (don’t remember about the selfie camera) in the camera App manually when I installed my new modules.

(I wonder how pictures would look like with the protection foil still on, but I don’t dare to ask whether it was removed already :slight_smile: .)

I can’t help you with the stock camera app and the selfie-cam cause I’m using none of them.

But there are a few things that caught my eye:

) your stock-camera pic is 12MP, the one shot with the open camera app has only 8. You have to set the resolution to 12MP in this app.
) Your last picture shows insane noise from using ISO > 5000. While this is a good approach to catch some more background light when using flash it also eliminates details. Check your chosen ISO setting and limit it to something of roughly maximum 800 or 1600.
) one picture is more bright than the other because it uses more ISO again. The open camera app seems to have more liberal ISO rules in your setup. But it’s all changeable, just play around with the settings a little (e.g. changing to auto ISO instead of ISO HJR)

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@AnotherElk
lastest version 17.12.1
also how to set the resolution on the standard camera app? i can set a timer, showing a grid, turn off/on hdr, flash(none, on, automatic) and switch to front cam.

@ungutknut
1, i changed it to 12mp in the open camera app, thanks.
2.iso is set to automatic. i hadnt any problem with it with the old module. i changed it now to 800.
3. like i said before, cant change anything in the stock app.
it is clearly a software problem and makes me upset when fairphone is releasing a new module but are not prepared to make them functional. i now paid for something which makes worse pictures than before and i cant go back.
the stock app worked perfectly fine for me, now i have to use the open camera app, which i dont like. also in messengers like line or whatsapp the camera is set like the stock camera app and not changeable.
this is how the front camera look like when faced to direct light:
https://postimg.org/image/6eww1mf3v/

Must have been Open Camera then already (I switched to that soon with the new modules), sorry for the confusion.
I’m on LineageOS now and can’t check anymore.

Sorry, I made a mistake:

I was expecting (and oddly remembering) the open camera app to be able to limit the ISO somewhere. Which is a very basic feature for any camera - but it looks like this App isn’t capable of limiting the ISO to something like 800. Setting ISO to a fixed value isn’t a good idea unless you’re ok with changing it with every new picture you take. For example 800 will give usable results in dark situations but will introduce much noise to any picture taken in good light conditions.

The reason why I’m still prefering the open camera app over the stock camera app is as follows:

I like the way how to set the exposure: Just tap on the part of the picture you’d like to have exposed correctly and release the shutter afterwards. I think that’s a good tradeoff between manual control and automatic comfort. This approach should also help you with pictures like the last you’ve uploaded.

That said I’m still missing many features - some of which I thought I’ve already used (like exposure modes: spot/integral/matrix). It’s really a horrible app… and still the best I’ve seen so far.

You might be interested in this, today’s update is also about the new cameras …

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thank you for the detail explaination. i am very bad in making photos anyway, as you can see in my examples, so i would like it when the device is working normally, like it did before the new modules. but thank you for all the infomation. i will play around when i am not satifistied with the quality of the picture.

@AnotherElk
thanks, i already installed that and nothing changed with the stock camera app. the front camera is still extremly dark.

i am really kinda pissed, i paid 85 for the cameras and shipping and it got worse. before it was easy, just the stock app and i could do normal good photos, i wanted to have sharper ones, now they pictures are too dark and i have to use an additional app. i kinda feel robbed by fairphone. and i will think twice to buy another “updated” module.
thank you two for the advices

If you’ve had the modules for less than two weeks, you should be able to return them for a no-questions asked full refund under normal consumer law. This is also part of the Fairphone Terms and Condition of Sale:

3.5 You are entitled to cancel your purchase within fourteen (14) days from the day the Product was delivered to you, without explanation and without incurring any penalties.

You’ll need to contact support to do this. They probably won’t respond within the 14 day period, but as long as you clearly indicate that you are within the 14 day period and want to cancel your purchase and ask for instructions on how to return the modules, they should honour the request.

if you read my other comments, you would know, that my fairphone doesnt work with the old modules anymore. also the cameras seem fine, but it seems a software problem.

Yup, forgot about that. This could be a new issue, as people have gone back to the old module before, apparently without problems (e.g. here). Perhaps a reset of the camera app is required to clear settings that are incompatible with the old module. Worst case would be the devs having made changes that require a clean install of the OS to revert back.

Did you aplly the latest update?

update 18.01.1

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ofc i believe there are cases without this issue. but that doesnt affect me sadly. i would like to know what is different between me and the ones without the issue. but i have no problem with the torch or flash light. it is the picture of the screen and the result i get what bothers me. too dark. i cleared the cache and deactivate/activate it but no difference.
@Lidwien
like i said, yes
https://postimg.org/image/6xc963u0r/
front camera stock camera app:
https://postimg.org/image/h7eo5derf/

it’s quite interesting that nobody has reported the issue I had with my front camera module so far: My new front camera module was not taking pictures that were too dark (as often reported in this thread), but instead my front camera pictures were much too bright.

So i then found this post #155 within this thread, that lead me to the settings of the pre installed default camera app, where I could adjust the settings of the front camera from 1.9 MP to 5 MP. And hurra, the front camera was taking pictures that just look perfectly fine now! :slight_smile:

However, what makes me wondering, is the fact that I had installed the latest update 18.01.1 which should actually fix this problem. But obviously, this has not worked for me, so the fix did not set the front camera resolution from 1.9MP to 5MP.

Hope this helps others too :wink:

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great, this helped me fix my front camera issue!! :slight_smile: thanks so much!

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I’ve had a FP2 for a couple of years now. I’ve enjoyed taking shots which have the subject close-up in the foreground, like an apple blossom and the background defocussed.
Since getting the new camera module, I really struggle to get it to focus on the foreground objects. It was hit and miss before but now it just won’t do it.
I’ve tried using OpenCamera as well.
Is anyone else having this problem?
Or does anyone have any tips?
Cheers.

Is your Fairphone OS up-to-date?

Yes, I just ran the lastest update. FP2-GMS-18.03.1
But this has been going on a while.

OK, then you might want to go through Fairphone’s Troubleshooting Tool. :slight_smile:

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You could try this … voiding the warranty, mind …

Thanks I’ll give this a try.