My transparent cover which I got as a replacement for the cracked one (from one of the faulty batches) now has identical cracks. I guess there’s something wrong with that material, although I admit that the replacement lasted significantly longer than the first one.
I won’t ask for replacement again because I don’t want to produce more waste. I’m using my beloved old blue cover for now which is sturdy as a rock (and has survived many falls).
I thought about creating a new thread about the quality of the new slim covers.
I bought four, first the red one, then the indigo, after that one transparent, one black translucent.
The transparent broke right away as the phone fell down, the black transucent cracked while opening the case the third time to prevent the device from rebooting and changing the akku.
The red one andthe indigo are older and seem to be of a higher quality than the transparent and the black translucent. I opened the case often to change the akku, which doesn’t bring me over one day.
I like the translucent and transparent cases more, but don’t waste again my money for it.
I think the cover should endure the procedure of opening regularely the case as long the akku is not strong enough for one day normal use.
You are right with the powerbank and I’m using one if possible, but it’s one item more to carry, while the second akku found its place in my phone case. And normally it’s no problem to open the back case.
I have the same problem on my new transparent slim (a crack, only took the cover off and on twice), Fairphone support offered me the voucher, that has been linked here, too.
But there is a drawbacK: It’s a voucher, so you get a discount. But the slim transparent is not sold onymore (offically “out of stock”). I bought the cover extra, so for everyday use I can go back to my original coral blue. But I bought the transparent for the looks of it…
Yes, when filling in the form they tell you that may recycle the cover locally. So far haven’t tried to get the refund. I wonder how they would handle the VAT issue (when I ordered the cover I could enter my VAT ID, but when I ordered the phone that system was down so I had to pay the (higher) Dutch VAT.