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My FP2 is not starting and full recovery is not working


#1

Hi,

Hope you can help me. My FP suddenly stopped working. Keeps either rebooting at the first screen or does nothing. I tried to update to the latest version and to reset to factory settings but nothing worked. Some ideas (I have no idea about phones/and systems)? During the factory resetting it appeared cache /system not found. Someone knows whether could be fixed? FP support is not providing more info and told me I will have to change the hardware (200 eur!). After changing battery (twice!) and bottom module (also twice!) not sure what to do…


#2

You could take it one step further to really make sure it isn’t a software problem …


#3

Is this info useful? – My FP2 will not start when it is being charged (or may sometimes respond to very prolonged button press), but it will start if disconnected from the current.


#4

That is/was a known bug that should be fixed with Fairphone OS 19.02.1
Are you still on an older version?