My FP2 does not start anymore


(I’ve already open a ticket to the support, but they didn’t yet reply. I’m a bit stressed because I am on holidays and all my travel documents are on the phone)

My phone suddenly stopped 2 days ago. It was charged at 98% and stopped without any reason.
I cannot switch it on again.

Of course, I’ve tried to remove the battery, sim cards, etc… but without any result.

Even if I plug it to the charger, there isn’t any light LED, red or green.
Plugged to a computer, nothing happen.

Unfortunately (for me !) a lot of documents were stored on the internal memory…

What should I do?
Is there some easy checks to execute ?

Thanks for your help


A post was merged into an existing topic: FP2 Won’t turn on or charge - See first post for troubleshooting