Hi there,
In July, I had to buy already 6 times extra data volume (4€ for 200 MB) because mine was used up (happened sometimes before when I really was active while on tour).
This time, I was mostly connected to WiFi - at least that’s what my phone showed. Besides from being annoying, this “solution” gets quite expensive and I don’t want to upgrade it in general cause usually it’s sufficient…
Any ideas?
I’d be very grateful!
Hello
Please check the data usage both for WiFi and the SIM card
You may also try turning off mobile data and seeing whether that changes anything.
As far as I understood, if there’s WiFi available, the phone should connect automatically.
My mistake sometimes is to turn off WiFi and then be surprised by the amount of data used but that’s clearly not your user case.
Was the range ok and the network stable?
Thanks! I just checked and turned mobile data off. Let’s see what that might change and hope that this won’t be the final step)
Meanwhile, a misstep/explanation for at least the first few re-purchases
I realised: they were because I had a video call via Threema, but had deactivated “wifi telephony” (not really smart)… The other times there was no unusual behaviour on my part.
The network was not always stable, as far as paid attention.
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.