The microphone no longer works Webern I make or receive calls. It works with loudspeaker turned on (albeit at very litre volume (see other post)) so basically the handset is no longer functioning as a mobile phone. How do I send it back for a replacement?

Microphone not working

paulakreuzer June 11, 2016, 10:29pm 3

Could you be talking about this problem:

By contacting support, but unfortunately that takes a long time due to a massive backlog.