Fairphone bought last year. Never dropped. Not much used.
Keyboard is not working properly. In portrait view letters w,s,z,e are substituted by r,d,x,r. In landscape view letters in same area of screen b etc similarly mistype. Also, quick access swipe appears but fails to link to apps, text etc buttons.
As a forum thread suggested tried reboot and restore factory settings: did not work. Also, tried reloading Google Apps as suggested. Now though cannot enter Google name and password because of keyboard problem! Now totally stuck! Cannot get to Fairphone screen.
I am not very tech so any simple suggestions as to what to do gratefully received.