Itunes music on a fairphone

[anon9989719]

See image via link below on my modified plug.

FP3 not working with new top module (earphones crackle, no calls poss.)

Hi. Are you using the earphones with a bumper or case, if so try without. I found I had the same problem as the plug wasn’t seated in the socket far enough. I had to cut over a millimeter from the plastic for it to work? [plastic_cutback] EDIT I note you didn’t say if you had the same problem before you got the new module