FP3 not working with new top module (earphones crackle, no calls poss.)

Help Fairphone 3
2

Hi.

Are you using the earphones with a bumper or case, if so try without. I found I had the same problem as the plug wasn’t seated in the socket far enough. I had to cut over a millimeter from the plastic for it to work?

plastic_cutback

EDIT I note you didn’t say if you had the same problem before you got the new module

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