my 2 cnts:
I stuck with FP through the first and second model and through all difficulties. While navigating with google maps my FP1 was often completely off due to the bad GPS chip, while my FP2 was guaranteed to crash at some point. My lowest point was sitting with friends and one of them sees the phone and asks for it.
“525, and that’s 2nd hand already because they sold out”
“Hmm. Can I see?”
“sure, here you go” - and that’s when it crashed again. We all had a good laugh but at the same time this was really testing my patience. Here I was, the idiot do-gooder with his sub-par gadget, proving that green and fair trade IT can only work in the delusional minds of liberals.
Once or twice I met other users by chance and instead of being happy and proud they were often saying “how do you cope?”. True story.
When the FP2’s mic broke down I still had the invoice from the original buyer so I could ask for a replacement. But before I got one I basically got enlisted as 2nd line support and spent hours going through all the mandatory checks that support sent me before they would accept my broken module. With any other company you would just send them the thing and they would figure out what’s wrong with it.
But still I stuck with Fairphone because they are not like any other company and I like what they’re doing, all things considered.
And now I have been rewarded with the FP3 which finally had most kinks ironed out, is relatively affordable and, in my opinion, looks very nice. My only issue after many months of use is the fingerprint sensor and it’s so minor that I haven’t even taken the time to research fixes. Everything else just works. Battery life is great. Navigation is great.
I can finally recommend it without caveats.