Invalid VAT number Italy

Hi everyone!
I was eager to buy a Fairfphone 4 for my company located in Italy but I’m finding it very difficult.
When I type my VAT number in the check-out and invoice page the systems says that it is invalid. I checked online and discovered that my VAT number is legit for European trades.

Can someone maybe hekp?

I think you have to add “IT” in front of the number.

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Hi and welcome to the forum.

Note this is a user forum and the best way to get such help is to email support@fairphone.com

Hopefully the IT advice will work :slight_smile:

The UK idea is [IVA}

Italy, except the communes of Livigno and Campione d’Italia and the Italian waters of Lake Lugano (IT) 12345678901

11 characters. IVA
EU country codes, VAT numbers and enquiry letters for EC Sales Lists - GOV.UK

and there is this

and did you read this

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Hi no, I add the VAT number without the IT and then the system automatically added it

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Hi @anon9989719 thank you for the welcome!

I’ve already written to them and I’m waiting answer. I’ve already tried without the “IT” in front of the number but that’s not the problem. I checked the VAT through the same link that you sent and there it works! That’s why I cannot understand where the problem is.

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