Hello, I just replaced my 2016 FP2 with a brand new FP3+ . I have a very annoying problem with internet connection, despite the 4g icon with arrows on top. Sometimes I cannot connect to internet, web browser (brave, chrome) and other app like chess.com show me “no connection”. Its solved when I s…

Tried in a high signal area, problem is still here Tried SIM in another phone and everything is ok, even in the low signal area. I’m still in the legal delay to send back phone, so I sent it back :frowning:

Hi @Psycopyro and welcome to the forum. I’ve had my phone since Oct 2020, as has my daughter, neither of use have had such a problem. Which network are you using and can you try a friends SIM especially if it’s on a different network? [image] Psycopyro: Its solved when I switch on then off ai…

I have a similar problem on EE. If I lose signal the phone doesn’t reconnect 4G when the signal reconnects. I haven’t found a solution yet other than to long press the power button and restart the phone. It has improved with updates but still happens if I’m in a spot with no signal for a few minute…

My solution for the FP3+ and a stable Wi-Fi connection to my local router (Vodafone Germany) is the following: the ~2400 MHz network I have set to automatic the ~5000 MHz network on Manuel and on channel 48 (42) The FP3 then behaves in such a way that it first establishes a connection via 2.4 and…

I can confirm the same wifi issue with fp3+ for spusu

Sorry @anon9989719 maybe I misread it but they said they have no internet even though it says 4G and the up arrow is on. I get the same and the reason is because if I lose signal (and reconnect) it reconnects everything but I don’t get any 4G data connection (without a restart.) I restart the phone …

I also misunderstood. @Psycopyro meant mobile network, not WiFi. Both imply internet connection but different technology. Maybe an app that can measure, test and optimise the signal or at least show the weak point will help you. A free and ad-free app is for example. Opensignal Speed Test 5G, 4G &…

Indeed, wifi is ok. My problem is with data throught SIM card. So tests I have done: Check with another SIM card on another network, seems ok. I haven’t experienced this issue. Test is limited in time, but longer than the bug issuance. Back to my main SIM card, bug still here, i’m in 4G (weak sig…

[image] Psycopyro: Check with another SIM card on another network, seems ok. Just seems like a poor signal, though you could test that by being in different locations, ideally near a network mast. Of course the aeroplane mode switches everything off, so may disable NFC, Bluetooth and Wifi . …

I travelled close to city this week end, and I had the problem with Maps during like 15-20min. Impossible to connect until I switch off/on. I never experienced that before (with my previous phone/SIM), it seems like once signal is gone, it’s impossible to reconnect.

Internet connection not stable

Help Fairphone 3

anon9989719 June 17, 2021, 4:07pm 4

First there is a similar issue: Link below

Secondly @Kenny Your problem may be different as @Psycopyro only states there is a loss of data connection not the whole network won’t connect automatically ??