Hi all,
I’ve been searching but can’t find the problem I have elsewhere. If this issue has been raised, kindly point me the right direction!
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I can’t read any SD card anymore. I thought it was a hardware problem, as it happened right after a 25-days bicycle trip where the phone was attached to the handlebar and suffered heavy vibrations for long periods of time.
However, I sometimes get a “wrong path to memory” message (“mauvais chemin vers la mémoire”, it’s in French and comes out of the blue every once in a while). I don’t know if this means the SD card or the internal memory, because (see 2) -
I can’t install apps or download attachments or take pictures, even though I can still read my emails and receive texts, including in Whatsapp, Messenger and Telegram. There’s 20Go available and empty on the internal memory.
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the Fairphone Updater App doesn’t work anymore, probably unrelated (keeps crashing)
steps taken :
- I’ve updated the OS (Android 7.1.2) manually
- I’ve tried different SD cards to no success
- my SD card might be corrupted, I can’t read it on my Mac even with an external reader
questions :
- do you know any other steps I could take to troubleshoot ?
- How do I install apps on the internal memory again ? A few ones were on the SD card.
- is this solvable ?
Many thanks for your time !