I have had the ‘Ghost Input’ issue for several months now. Fairphone initially offered to have it looked at and repaired - but have since offered a replacement phone.
(I don’t have much to add to this conversation - but felt I should add myself to the list of people affected by this issue.)
Hopefully, the problem is sourced and Fairphone can amend these issues going forward. I don’t like the idea of receiving a second handset when I am trying to be more ‘environmentally friendly’ and conscious about electronic waste and fairer practices.
My FP4 is affected too.
I have already tightened the display screws, this seems to have reduced the occurrence of ghost input, but this is just a feeling, not a measurement…
I did create a support ticket and had to answer a few questions and to perform the display hardware test. Let’s see what the support suggests next.
My FP4 in affected for some months (2 or 3 times a day can usually stop it by turning screen off & on) but been too busy to try any of the proposed fixes, My Nephew got one a few months after me & his is also affected but to a lesser extent, few times a week.
I tried to count that Ghost inputs on FP4 - #286 by peci1 . If there are any newcomers to this thread, please consider voting in the poll. So far, it seems there’s like 50 phones affected that are reported here.
But for example, my vote for rare occasions is kind of on the edge with no ghost touches. The only time I had them was when charging the phone from a gigantic ungrounded battery-powered inverter. I’m not really surprised weird things happened. And yes, yesterday when I was cooking on inductive cooker and laid the phone onto an (unused) induction coil. But the parasitic magnetism from the used one did also cause ghost touches (I rather removed the phone when I noticed). But I think this is the basic physics that can’t be circumvented with this touch layer technology.
oke, I experienced the ghost touches again, so the problem is not fixed after repair. And now i also saw screen dimming in full sunlight, pfff… FP4 Someone wanna buy it ?
I now have the original first screen installed that had ghost touches, but that Fairphone is unwilling to refund/replace because they say the screen is not the issue.
I also have the ghost Touches and the dimming in Sunlight. After this Vacation i decided to bui a regular Samsung Phone because i can’t read at the Beach, no Chance. The Light is dimming ~80% but showing in Menu 100%
sorry to hear that. Fairphone claims to have found a solution now. In case sending in your phone for repair is not acceptable for you I would bother them until they send you a replacement phone. I a testing a replacement phone now since several days and hope the issue is really gone…
The FP5 roll out will have nothing to do with the FP4 resouces in my opinion. They just dropped the FP2 most likely to free resouces, so I would not worry that it detoriates further and ask overall to not start this discussion here again, as this already has its topic.
Received the foam stickers from Amazon mentioned in this thread and applied one full layer (4 side-by-side) to cover the original foam, then 2 more stickers.
For now the ghost touches are gone and more importantly, I don’t see the bluish imprints on the screen anymore caused by the electrical insulation tape (too thin has no effect, too thick causes stress on the screen).
We’ll see if the the effect wears out (when the foam doesn’t deliver enough pressure anymore).
I also filed the issue with the helpdesk, and they offered to send in the phone for a fix. So if the touches come back, that’s what I’ll do.
To stop it instantly…for a short time you can try pressing on your screen.
For me it’s just some (nothing crazy) pressure on the top half that does it…for a while
I was planning on adding padding as suggested, but as others have also experienced some of the screws were a bit loose. I tightened them instead and the problem seems to have disappeared (at least been fine for a couple of days now, used to have ghost touches daily or more often). So that’s a very simple thing to try as a first remedy.
Someone wanna buy it ?
