FP6 unexpectedly hangs on

Help Fairphone 6
1

Hello ,

I bought my FP6 last September and I’m facing two unacceptable issues:

  • Phone unexpectedly hangs up during calls (5G or WIFI calls).
  • 5G sensitivity seems really poor. I leave in mountains area: all my previous phones could smoothly connect to 5G , but FP6 cannot.
  • Microphone seems sometimes not working , I can hear loud and clear but my correspondent cannot hear me.

Don’t know if those bugs are hardware or software.
I’m globally disappointed by FP6.

John

2 Likes
2

I strongly advise you to set the phone to 4G.

3

Hi, in the last 2-3 months I’ve had similar problems - on a very old FP - with calls where the person I’m calling cannot hear the caller. More than once the solution for me was to request a replacement simCard from my service provider. Seems that quite often the vodafone/o2/ee powers of this world mess about a lot with server/comms settings at their end, and the most straight forward solution for us victims is to request an ‘up to date’ simCard that is more compatible with setting alterations.

See if that helps before fiddling with likely ok mics on your device.

C.