My 8-months-old Fairphone 6 suddenly stopped charging.
- I tried different chargers, none worked
- I cleaned the USB-C port with a wooden stick and blew on it
- I turned the phone off and on several times
- I opened it but there was no visible damage
For a week I plugged it several times a day to check, it never charged. So I prepared it to send it to repair and used the 20% battery I had left to delete all data (factory data reset). Once done, I tried to charge it one last time… And it worked.
So it seems the problem was likely not hardware related. I’m super happy to have my phone back but I would like to know if anyone had a similar issue and if there is anything I could do to prevent it from happening again. I realised two things:
- Last time I charged the phone before having the issue was with fast charge and I did notice the phone being very hot, could it be related?
- I did have battery protection mode on and didn’t try to disable it, so it might have been an issue with this functionality?