Hello, this evening I performed the latest update. When the phone restarted, it went to a blue/green screen with an I in the middle. The screen stays on like that and I can’t turn it off. The phone is stuck like this — I can’t turn it off or unlock it — and it’s getting very hot, even though I’m in a cool place with no direct sunlight. It’s been about an hour since I started the reboot. Do you have a solution?