Hi Fairphone Forum! I recently tried installing /e/os on my FP5, and did so with the online easy installer. The procedure has come to completion, however the phone is now stuck in FastBoot mode. I know this is a common issue, and I’ve already got a few hints as to how to solve the issue by relaun…

[image] bcvfr: updating the relevant drivers manually and with Windows update Can you kindly precise what you actually did, as there is often misunderstanding what has to be updated.

Indeed: I installed all optional Windows updates, had adb and fastboot drivers installed. It didn’t work in this state, so I removed all installed drivers related to adb, fastboot, Fairphone and Android. I reinstalled the adb and fastboot drivers (Add Drivers → selected the android_winusb.inf folde…

[image] [Solved] Windows does not see my phone in Fastboot mode Using /e/OS Setup installation-issues This post…

Hi Piero, thank you for this insight! This does answer the problem of fixing the software, but not the first problem of getting my phone to be detected by Windows, unfortunately. Do you perhaps have an idea of what could be causing it?

[image] bcvfr: but not the first problem of getting my phone to be detected by Windows the phone have to be in Fastboot mode when you do the windows update . what is the output for fastboot devices

My phone is indeed plugged in Fastboot mode when I launch Windows Update, but nothing related to fastboot is changed or updated. When I do : fastboot devices no device is found (looking for any device) whatever I do.

also the USB cable (if USB-C ↔ USB-C), or the USB port (if HUB even internal) could be involved… but one thing at a time… driver issue is the most probable cause !

Nothing showed up related to the bootloader as the computer doesn’t recognise the phone is plugged in, even as an unknown device (with a little warning :warning: sign). [image] yvmuell: There is no auto update this is manual I did see how, when they’re needed, you can tell Windows to install…

[image] bcvfr: Nothing showed up related to the bootloader as the computer doesn’t recognise the phone is plugged in, even as an unknown device (with a little warning :warning: sign). if device manager don’t see any difference when you plug or unplug the device (in fastboot mode), so it coul…

FP5 in bootloader undetected by Windows

Help Fairphone 5

yvmuell November 30, 2025, 1:30pm 8

So you checked optional updates and nothing showed up related to bootloader? There is no auto update this is manual