FP4 Update See black screen on the home page

Hello, I updated my Fairphone 4 one hour ago, and since then my home screen is completely black. I tried to reboot, switch off and on the phone, but nothing worked… I cannot access my applications, I can only scroll down the upper menu. Does anyone have the same issue or have suggestions on how to solve this problem?
Thank you,

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Hi,

Since the upgrade from A13 to Android 15, I have had temporarily this black screen too, but after using the main switch of the phone to stop/start the screen and loging in it works.

But there is a problem since many times I have to enter the sim code even though I dix not restart the phone.

That presumably means your phone rebooted by itself. There’s a topic on the subject here.

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Welcome to the community forum @maddalena_bugatti :slight_smile:

Can you access them by swiping up?
That gesture should normally show you the icons of all the apps (not just your favorites).

Had you changed to a different launcher? (A launcher provides the “home” screen which you can populate with icons to easily launch your favorite apps).

You may be able to access apps temporarily as follows:

  • pull down the Quick settings and notification pane (that you referred to as “upper menu”) twice so that it opens fully and extends to the whole screen.
  • tap the cogged wheel :gear: bottom right to open Settings
  • choose Apps > See all apps
  • tap the app you wish to launch
  • at top right corner of the screen tap the “launch app” button

In addition to what OldRoutard said and the link he gave, here is also a link to the other current “A15 update” bug: Update android 15: Quickstep stopt steeds.