FP3 thinks headphones still plugged in

Hi there, I’m new so please excuse all the potential mistakes…

I have a new Fairphone 3 and I love it. But suddenly I couldn’t hear the other party when calling someone or receiving a call. Took me a while but I found out that the phone just didn’t realise that I unplugged the headphones. So the sound just goes to nowhere.

I tried plugging them back in, using other headphones, nothing… Only thing that works is restarting the phone. That is a temporary solution but I really don’t want to restart my phone everytime I listen to music and then want to call someone…

Does anyone have a similar problem and/or a solution?

Best, Angela

A post was merged into an existing topic: Headphone Jack/plug doesn’t work