FP3: telephone app contacts contains all accounts

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1

Hello folks,

I have a FP3 and can’t resolve the following issue:
Whilst having Signal, Telegram and Whatsapp installed and I wish to sync my contacts with those apps, in the phone app all contacts are saved per account. I want to have them sorted and at best see only one contact with all the info included. Now it is like every other app’s account creates a new contact - having up to five times the same “Phil” in my contact list is annoying.
I tried to refuse Skype to sync, even deleted the account, but as soon as I use the Skype app again, it syncs back to the telephone book.
In the phone app it seems not possible to show only certain account’s contacts. In the contacts app I could delete accounts but they keep syncing back to phonebook as soon as I open one of those apps again.
Any help, hint, workaround is greatly appreciated.
Best
Henning

2

It’s an issue that has plagued Fairphones for generations.

The contacts app should have an option in the three dot menu called ‘Merge contacts’. It detects duplicates and merges them into a single contact. If that doesn’t work, you can select two contacts by long pressing and then selecting ‘Link’ from the three dot menu - no fun especially if you have a lot of contacts, but it works.

3

Thank you. It somehow righted itself - I think I got a prompt to ‘merge contacts’. But I will bear this advice in mind if it happens again.

4

Google has a detailed Android help. You might want to check

https://support.google.com/contacts/answer/30970?co=GENIE.Platform%3DAndroid&hl=en

Best wishes,
Thomas

5

The Android help says: select multiple contacts, then choose “merge contacts”

But when I select multiple contacts, there is no option “merge contacts” in the three-dot menu.