My phone screen is split into two colours down the centre (half white and half yellow) and I’m not sure if there’s a way to fix it via the software or if I need to buy a new part? And if so, which part?
The photo you’re seeing is off the internet and not my actual phone since I don’t have a way to show it. When I screenshot something and email it to myself, the image is fine.
If your phone is less than two years old you may be able to use the warranty. Alternatively it may be worth dismantling the screen, cleaning the contacts, with isoproply alcohol and reasembling.
Given that a factory repair will result in a factory reset you may want to do that before sending it away.
Do a few basics
To consider parts you may like to see if there is a #fairphoneangel near you that can swap some modules they may have. > Screen
All the best
Yes, I’d say the problem is likely display module contacts. However, whether internal to the module or not I couldn’t say. The right half of the screen is getting no blue (only red and green).
Confirms that it’s very probably a hardware problem.
As amoun says, you should confirm that it’s a problem with the display before ordering a replacement. It’s certainly worth informing Support quickly if the phone is still under guarantee.
Thanks for the suggestions!
I have now tried the following without success:
I have reached out to support (purchased my phone less than 2 years ago) and am waiting for a response. I’ll update the thread as I go.
You may want to try and remove the screen, clean and reassemble. If you do send to Fairphone they will wipe the data, so ensure you have any personal stuff, contacts, images etc. copied to a safe place. Maybe an SD card formatted as Portable
