FP3+: Issues with Android 13 update

How did you format your SD card? Also have you installed the latest update yet? If I’m not mistaken a new one has been released yesterday. I’m not aware of a fix for your specific issue being included in that one, but it’s worth a try:

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Sure. Here comes the link with detailed instructions :

They have a desktop-installer. But you’ll see everything on their page. Good luck and have fun

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I’m getting the screen frequently fail to turn on, I hit the power button, and the screen stays black I know the phone is on, I can double press the power button and feel the vibration meaning the camera is active but no screen. I either have to reboot and sometimes it’s happened again 5 minutes after a reboot. If I am at home sometimes if I hit a key on an attached BT keyboard I can get the screen to come back on.

This android 13 upgrade has pretty much made the phone unusable, I had already given up on fairphone but I expected to use this one a bit longer.

Hi, thank you for the article! Will follow through this, hopefully it helps.

Nope.

(random extra characters to meet the 20 requirement :/)

Many thanks to the team at Fairphone who developed FP3 Software update: 6.A.020.0.
I immediately noticed,

  • WPA3 + WPA2 mode works. No problem with reconnecting after reboot or manual disconnect.
  • Device boots faster.

Delayed SIM PIN is not fixed yet, but I believe it will be in the future.
I will need more time to evaluate the rest of problems I’ve reported earlier.

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Sadly, just tested the issue with the fresh 5th of august version, bug remains…

Have you informed support about this issue?

If this was a question about the “choose network” issue: I personally have not yet contacted support since I wanted to first try to find out whether this is a Fairphone-specific problem or whether this is just a problem with Android 13 in general. I’ll probably open a ticket later today.

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Thanks! I don’t remember how I formatted the card, but I did follow recommendations here.

I received the update notification about 15 minutes after posting the above. Talk about timing! :slight_smile:

Will install the update later today and report…

Update - I have installed the update, and while the lost photos haven’t (yet? :crossed_fingers:) returned, at least I can now save to the SD card again. So that’s a win.

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Just to add - I think the update has erased loads of data (=photos) from my SD card. I’m talking about around 20GB worth of photos. They were all (I think! :grimacing:) backed up to the Google cloud, so I didn’t notice it at first. But the local copy that I had is now gone. Weirdly it’s not all the photos, but seems to be a random selection of photos survived the upgrade. I’m wondering if I also lost things from the phone’s core memory, as about 2GB less of it’s memory is in use than it was before the update. Initially I thought it was just memory being more efficiently used etc, but now - after realising what happened to the SD card - I’m not so sure…

Did it erase data or did it ask you to format the SD card (making you believe that it’s corrupt and then format it)?

No request to format or anything. Just much less data on it all of a sudden :face_with_diagonal_mouth:

Please check if your SD card is set to portable. It should look like this example of portable storage. With thanks to @yvmuell

It looks a little differently now, after the update, but it did look like that before then. Now, with the new look for the storage management tool, it is listed under ‘storage’ you can choose either ‘this device’ or ‘SD card’

When I am at Storage and I choose the SD card I can tap on the three dot in the right upoer corner of the screen. Doing so I can see


Is that like yours?

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Yes, except I don’t have the ‘format as internal’ bit. So I guess it is formatted as internal…

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Then you can be in trouble. I honestly hope that it is possible to move all your files on the SD card to your ‘normal’ internel storage and format your SD card as portable. To prevent further trouble.

So the update just randomly formatted my card as internal? :frowning: (because it was definitely portable before).

I guess I can transfer all the files currently on the card to my computer, right?

I doubt if an update can change your SD card. But I have a Fairphone 4, so it could look a little different on your phone. The only way to be certain is to format your SD card after a back-up,

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