Hi everyone,
I have heard back from my colleagues in the relevant department and they are already well aware of this issue and are continuing with tests and analyses to address this.
Additionally, I am also told that in Ford’s official release notes, they mentioned there is a software upgrade to improve the bluetooth connection stability with smartphones. This also points out some bug fixing needs to be conducted in the car kit.
But ultimately, on the Fairphone side, we are still actively trying to find a solution. I will, of course, update you once again when there is a change in the situation. Thanks again for your patience and apologies for the inconvenience.
Rae