I’ve had my Fairphone for about 4 months with minor hiccups, but still generally a fan! Newest hiccup: I plugged in my phone last night to charge, and when I woke up this morning, it was completely dead. It wouldnt turn on, and even when I plugged it in, no lights came on and nothing happened, no charging screen. I first tired a few different cables (all of which had worked before) with no luck. But, I found a solution!
I pulled the battery and plugged the phone in without the battery. It turned on and started looping the Fairphone start screen turning on and off. Then, in one of the on cycles, I put the battery back in and it continued to boot as per normal. I got a message saying ‘optimising apps’ before it proceeded to the normal home screen. The battery indicator shows 98% so I don’t think it was a battery problem. All is working peachy now!
I’ve tried that as well - no battery with recharger on. It will probably reboot indefinitely if I let it… it reboots right after the initial boot screen with Fairphone on it. Putting the battery back on goes briefly into the screen where it shows the battery recharging but then it goes off again and the red light blinks.
My advice is to keep trying that. @Kate_Bottriell apparently found the same solution as the one I mentioned above and you guys have the same symptoms as my mom’s fp2 showed. Maybe it’s a matter of timing. I would try to find out more specifically, but as I fixed the issue, I obviously can’t
Just try a little more and vary the timing for putting the battery in…
My Fairphone 2 arrived 20th May. It will not switch on at all. I tried charging with numerous different cables, trying with and without SIM, reinserting the battery, holding the battery in place, pressing the on button without the case… The only response is that a red LED comes on when I plug in to charge. I sent a request to zendesk on 22nd May and I have not yet received any reply at all. I don’t know what to do, I can’t call Fairphone as my network will not allow the number. I have done my best to be patient but my old phone is broken and I am really struggling now after almost 3 weeks with no response at all! Apologies if this is off-topic, I just don’t know what else to do but post here…
Possible solution: leave your phone off for a day or two or more… just let it go. Stop trying different tricks. In theory the battery will be absolutely drained. Put the charger back on. It might come back to life. It will go through the optimising apps screen (mine had 152)
I pretty much gave up on trying different things. Filled out a support request. Ping in social media (and here) asking for extra battery to test in my area. No one turned up. Figured I’ll put this whole thing aside and give time for support to get back to me (usually they take forever and it is usually me pinging them again about it). Decided to give it a try for the heck of it. Left the charger on. Left the house. Back in a couple of hours. The green light was on, so I turned it on.
I haven’t done any extensive tests i.e., I don’t know how long the battery will last. I’ll report back if anything unusual. I literally just have this phone come back from the dead so decided to share with everyone.
Oh, this is just getting more interesting by the second. The screen went to sleep (or at least seemed like it). I couldn’t turn it back on… so it rebooted. I got this:
Android system recovery (3e)
Volume up/down to move highlight:
enter button to select
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
view recovery logs
apply update from sdcard
E:Can't open /dev/block/platform/msm_sdoc.1/by-name/misc (Permission denied)
I was able to recharge by first turning off the phone. After full charge. I turned it on. Plugged it back in… it recharges and my laptop picks it up as well. unplugged and plugged again a few times… it seems to work. For now…
D’you know what, that worked for me! Phone died suddenly yesterday and wouldn’t charge, I was just about to try taking the whole thing apart or buying a new charger but I thought I’d try this first, glad I did. It restarted straight away and is now charging happily. Thanks!
Hello, since yesterday my FP1 got a black screen. So the phone is working as some people tried t call me and it was ringing. I already took everything apart but it doesnt help at all. The LED is off when I am charging the phone and I cant connect it to my computer. Anyone got an Idea?
I have been very happy with the FF2 until yesterday when I installed the update for OS 1.4.2 I think. THe phone restarted and installed apps fine, but then I ran down the charge last night while out. I have been unable to re-charge the phone, as soon as it starts to charge, it starts to boot itself up, and uses up the small charge it has and dies again. I have tried taking out the SIM card (I don’t have an SD card) and no difference. The phone is totally unusable as I am unable to charge it to de-bug it with any of the re-boot solutions posted here. Any advice or suggestions would be great as I can’t use it at all the moment thanks
If it is red or blinks than your battery is deep discharged. Take it out and let it cool down for 30+ minutes. Then put the battery back in and plug in the phone. Let it charge without booting (normally it shouldn’t start booting if you simply plug in).
If the LED is not lighting up than your charger/cable is not fully compatible or is broken.