FP2 suddenly very very slow and unstable

[AnotherElk]

@Farkas

And the support team seems to be very busy, and takes a lot of time to reply my other request…

Does calling right away slow down the support team? (Solution: Create a ticket first, then call!)

Hey, I discussed with the support team and they told me that he fastest way to get a response is to open a ticket with the IMEI number and order number in the title. Also a proof of purchase if not ordered in our shop. As soon a ticket is generated, give us call and mention the ticket number. That’s the fastest for agent and customer. And to take away some speculation about how the CS team works. There are several subdivisions in the support team. We’ve got people who pick up the phones, we’…