My FP2 (now about 2 years old) is running very slowly.
This has been happening for a few months. It often freezes and becomes unresponsive, then 10-20 seconds later it suddently responds. I often get Android error messages telling me that “[App Name] isn’t responding: Close app / Wait / Send feedback”. Usually those messages appear just when the app finally starts to respond! This happens in lots of different apps. Most apps take a few seconds to open.
I have considered doing a factory reset, but is there anything else I can try first? I’ve already cleared my app cache and have about 4.5GB of space on my internal storage. I’m on Fairphone OS 19.11.2 (the latest) and Android 7.1.2.
I have exactly the same problem ! I tried deactivating/uninstalling every useless app, and updating everything but it only gets worse… It all started a few months ago with a phone crash here and there, and now it happens pretty often !
For instance, every time I use the “record vocal message” function on whatsapp my phone crashes… It also crashes a lot by using google maps, and even (weirdly ?) by using my clock alarm/chronometer…
There is nothing more anoying than setting an alarm and then it doesn’t ring because the phone crashed :’)
I can’t imagine that there is no solution… Really hope there is a fast and simple one ! Hope I’ll find some help here !
Have a nice day (from France)
There isn’t really a “one button push and all is cured” solution. I recommend to everyone to check Settings > Storage and see how full their storage is. If you are using more than 25 GB of the internal storage, then you need to free up space – usually moving photos, videos and music to a MicroSD card* (or to a computer, if you don’t need the stuff on your phone permanently) is the way to allow your phone more room to breathe again.
* Please make sure your MicroSD card is set up as “portable”/“external” storage. Do not format it as extended internal storage, that would only mess up things.
I face the same problems. I reset the phone a few weeks ago, but nothing changed. I am only using 14 GB of the storage space, so that should not be the issue. I have no idea, what to do next. As it is know, its not convenient to use the phone anymore…
I do use facebook. Is there a problen with that?
But the phone crashes also while using other apps like instagram, camera, twitter, google maps, amazon music,… and sometimes even when I am not using the phone.
The SIM card is about 3 years old.
I will try to kickstart the battery.
Thank you for your suggestions!
What does “I reset the phone” mean in your case? Did you do a “factory reset”? And after that did you restore a backup you made before? It sounds a bit like that because you mention to have again 14 GB of storage used…
I’m asking because if you restored a (maybe google based) backup it’s possible you restored the root cause for your problem…
After a factory reset I’d recommend you setup your device “from the scratch”…
Yes, I did a factory reset. I did not use a backup, I installed the apps again. And have a few pics and some music on the phone.
The storage space I could use is 29 GB, so I do not expect the phone to have such immense problems if you use half of the storage space.
I am enduring the same issues with a phone on Lineage. It started with Lineage 16 and the problem still occurs with Lineage 17. I wanted to try a clean install, but the issue occurs both with Fairphone OS (at least for @westwyk1392) and as @ronja26’s factory did not help, I guess that the problem rather is hardware-related.
Has anyone tried to install another OS to fix the problem? I wonder if a non-android OS would help, like UBports or Sailfish. Anyone gave it a try?
Yes good point, sorry, I read too fast and thought it had been tried.
I also see now that I forgot some words… I meant “the issue occurs both with Fairphone OS and Lineage”. That’s why I guessed that it could be hardware-related.
I have another Fairphone 2 that I can use, I will try to clone my phone to this backup phone to see if the issue still occurs.
Quick update: I have followed @AnotherElk’s advice and reinstalled everything from scratch.
I installed /e/ as I wanted to test it anyway. No problem at all since mid-January. I have even upgraded to /e/ Q today and everything seems fine so far.
I guess that the complete reinstall from scratch helped. To be sure, I should try it again and install Lineage instead, but I feel like I need a break from the Terminal right now… (I also installed Saifish in between to test it)
So my advice: If your FP2 seems slow, reboots or if the apps close themselves, just try a complete reinstall from scratch. And if it doesn’t help, try another OS just in case.
Grrr. Problems came back with /e/ Q as explained in another thread. I wonder if it is Android-10 related and I feel like downgrading to Android pie, but it doesn’t seem to be recommanded… I will address this issue in a /e/-related topic.