A few minutes ago i used my Fairphone 2 to watch Youtube with a Chromecast on tv when all the sudden it restarted itself. When my FP2 was working again it had re-installed itself and i lost all my storage!! Also it works terrible again as the home and the square (app) button are not working…
Is there anyone who had the same problem and is there any way to solve this?
Do you have a micro SD card in the phone?
If so, at some point you were asked whether the phone should incorporate the card into Internal Storage, or whether the phone should treat the card as external storage.
What did you choose?
In case of the internal option, I think if the SD card in such a setup somehow failed or malfunctioned, it could lead to the problems you describe.
The external option simply leaves the card as an external storage device, which you could safely remove to access the data on it with another device (e.g. other phone, card reader).
If you don’t have a micro SD card in the phone, or use one as external storage, then never mind.