Thanks. Was not aware that we have this kind of issue, too - I was just following the wrong threads … Sorry.
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Right now i’m getting close to 3 Weeks with no reply from support and the Issues are getting worse, just had some Reboot-loops and the Google Music app seems to skip, pause or reverse music once the Sim reconnects, the chrome browser restarts every 10 seconds or so, i just wish i could help with this issue, has someone already tried clocking the cpu and gpu down to cap performance? Maybe it’s the Battery after all 
they seem to be kinda busy
i also get no answers yet
but as i said, i hope its just the software, cus if it’s not, we got some work to do^^
My FP2 has rebooted around 20 times today , it reboots and then I try to unlock the screen and it does it again. Took the battery out for a bit and it seems to work now, unless I try to use Google Maps, WhatsApp, Facebook or basically any other app I want to use. Not sure what to do about this!
Try: switch the location service to off or battery saving and observe your phone.
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battery saving actually reduces the rate of reboots
but i think we want results^^
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Den Fehler mit dem zufälligen Reboot kenne ich auch.
Ich verwende Fairphone OS 16.06.0 benutze zwei SIM-Karten und verwende das FP" relativ häufig zur Navigation (Wandern, Radfahren, Auto).
2-3 mal in der Woche kommt es dann zu einem willkürlichen Reboot oder das FP2 “friert” ein.
Nach dem Einfrieren hilft nur noch Schutzhülle entfernen, Batterie entnehmen, Batterie wieder einsetzen, Schutzhülle montieren und Neustart.
Alles im allen sehr nervig.
Bis jetzt konnte ich keine nachvollziehbare Ursache finden.
Wolfgang
Das FP2 sollte auch neu starten, wenn man lang genug auf den Power-Knopf drückt.
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Das mit dem Power-Knopf funktioniert eben leider nicht. Das FP2 reagiert
dann nur noch auf Batterie raus / rein.
Auch nicht wenn du den Knopf ca. 10-15 Sekunden lang gedrückt haltest?
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After more days of testing I have seen that using wifi only for a day made the issue entirely go away. I could surf and play games hour after hour without having any reboot.
Today I started using the mobile data again and after a few minutes surfing the forum the phone frooze and rebooted. Location was turned off today but on during wifi-testing.
EDIT: After the reboots this morning I tested wifi-only again and had another reboot after 10-15 minutes so I guess that rules it out… Maybe it was a one time only occation that the phone worked for more then 24h 
Hi, I would like to report a similar problem. I have my FP2 since January, and have had no major issues apart from some rare screen flickering and reboots. Nothing that bothered me too much. Over the past couple of weeks, the random reboots happen more often. I also get more frequent screen flickers. And finally I have to reenter the pin for my sim card more often. Does this have to do with the last software update? I am not super worried yet, but I wanted to share the experience, hoping that it helps raising attention to the issue. Will mention this to the support team as well.
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Maybe tweaking with location services helps as a workaround. Have a look at this:
https://forum.fairphone.com/t/pencil2-network-disconnects-gps-problems-and-re-entering-sim-possible-workarounds/20642
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Ciao…
I’m linda from Italy
I am trying to solve my phone problems…but since I got it it never worked properly.
I received it on July 4th.
As several problems but the most disturbing on is of course the impossibility to call.
Can you describe more specifically what is not working?
Did you update your software to the latest version (1.5.1)?
If using the dialer app causes crashed, try to clear the cache and data from the app (All Apps → Settings → Apps → All → Dialer).
Did it already.
Updated too.
The phone reboot itself very often. Almost every call I make.
Other wise it just don’t call.
Also I have issue about the phone while is on charge. I can’t use it. If I need it I have to unplug it
By the way it never reboots randomly.
As I can read on a lot of topics.
Mine doesn’t call.
I probably spent my money in a fare object.
But not a phone at all… Since now.
I am writing since the first week I got the phone (July 4th) but none is really helping.
It’s quite disappointing.
I bought a smartphone and I can’t use it.
Do you think I can solve this situation or I have to give up.
Really sorry but I aspect a better costumer service.
Hope someone will help
Ciao
There’s no need to give up.
The support theme has a huge backlog, they just doubled in size recently to get back on track. See here:
https://www.fairphone.com/2016/08/04/were-sorry-to-keep-you-waiting-an-update-from-customer-support/
Personally I would do a hard reset or re-install the software manually, as I would guess it is a software problem. My other guess would be, that there’s a problem with the SIM card. Maybe you can try to take it out and put it in again, or try it in another phone if it works correctly there.
If you think it is a hardware issue, you will need to file a support ticket to let Fairphone handle the repair. Unfortunately these days we have to be a bit patient, but I am sure - if not yourself - Fairphone will be able to fix your problem! No need to give up! 
Disable location service and observe your phone. Bettter?
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Il try to tale out the SIM card.
By the way I'll need to use another phone while waiting because is not just anoing...
Why have a phone if I can’t make phone calls.?!
By the way thank you ... I really appreciated your help...
I chose fairphone because I think is a worthed cause.
I am not very happy right now but let’s wait and see…
Sent from my FairPhone