Solution: Please follow the official troubleshooting tool . ▶ archived text Original Post: I know that there are similar threads here already mentioning a too sensitive proximity sensor, but I do have the opposite problem. During phone calls the proximity sensor doesn’t reliably detect my ear being …

There’s also a way to recalibrate the sensor in 1.5.1 - it’s mainly been brought up as a fix for people who’s phone doesn’t properly detect when the sensor is uncovered (which you seem to also be describing). There’s instructions in the first post of the topic linked below, in case you want to try: …

Thank you, but does it only work for 1.5.1? I use FP Open OS 16.07 and it doesn’t… the calibration up just does not start.

The calibration is not yet included in FP Open OS updates. I’m waiting for it as well.

I’m also waiting for the calibration tool in FP Open. The phone was completely fine for a while and suddenly last week I also start having this issue. I hope it’ll be solved soon :slight_smile:

several time happened while I was calling when I wanted to end the call I had a bleak screen nothing worked neither screen nor buttons

Since FP OSOS 16.09 the calibration tool is available and since I recalibrated the sensor using the tool, it works as it should. Go to Settings > Maintenance > Proximity sensor to find the tool.

I have had the problem, too. After reading about this mentioned function (Settings > Maintenance > Proximity sensor, in the German version: Einstellungen, Wartung, Näherungssensor) the proximity sensor has been newly calibrated, and the problem has gone! :slight_smile: Everything’s fine now!!

Even after running the calibration tool (settings > maintenance > proximity sensor) for several times on my brand new FP2 the problem of NOT turning off the screen during calls prevailed. I am on Fairphone OS 1.8.1. The solution that solved this for me: run the calibration tool (settings > mainte…

Hi, When using the Fairphone 2 for phonecalls the screen stays active. This makes it really hard to have proper phone conversations as other functions are being (de)activated and it has happened more than once my ear has ended a phonecall…