FP1U freezes while turning on


From one day to another my FP1U freezes when coming to blue screen with fairphone logo while starting my phone. Any idea what to do? Could it be a hardware problem? Tried to do all kind of startups (also system reboot from factory mode). Only thing I didn’t dare doing was the factory reset. I have no idea if that would help. Thanks for any hint.


I hope this is not the same problem as described here. In that case, a hard reset seems to be the only solution, I’m afraid.

I hope someone else can find a better/less drastic solution for you, so maybe wait a little bit for others to give their opinion too :slight_smile: