Since yesterday, my FP1 has crashed 5 times - the screen freezing in the middle of using an app and without the phone being able to reboot or power down using the power button. I then have to take out the battery to reboot. This has happened while using the facebook app, the snapchat app and also in…

Worth noting that it is perfectly possible to use Facebook in a browser rather than with the app - haven’t had any problems with that. I uninstalled my Facebook app a couple of days ago and haven’t had any crashes with any other apps since - fingers crossed.

I’ve been having the same problem for the last week or so. it doesn’t only freeze with facebook but also with a lot of other apps and even when the phone is idle. the entire phone freezes, some times I can turn on the screen and see what time it stopped working, hours ago. I’m going to uninstall a …

For approx. four days now my phone has not crashed - I have simply not opened the facebook app. It is still slightly strange that the phone DOES crash when not using this app at PRECISELY this moment but when it has been used shortly before - while at least in my case it so far hasn’t crashed when …

Seems like everybody with fp1 have the same problem with Fb-app right now? (I have the same problem)

Same problem here. I can’t use the fb app more than 10 minutes without it freezing the whole phone.

I have added Facebook to the thread title given this is clearly a pattern with the freezes of everyone who responded here. Hope you agree. :slight_smile: By the way, Fairphoners over in our German language Facebook group are now reporting the same.

So pleased that I’m not alone in experiencing these issues! Has anyone heard anything back from Facebook about it? Has there been a recent update that caused it? As mine was working fine until yesterday…

Same problem here. My Fairphone1 crashes as soon as I open FB and I’m obliged to take out the battery and restart it. Any idea (except getting rid of FB ;))?

I uninstalled the facebook-app for now, using facebook in chrome app instead, works well.

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FP1 frequent Facebook-related crashes requiring taking the battery out

Help Fairphone 1