I’m sorry but I can’t accept this as a satisfying answer. I bought a smartphone because I need it for work ; I didn’t spend all my savings to buy a Fairphone to have it not working properly 2 years later. Apps don’t answer ; it crashes all the time…
Of course I’m happy to have a fair phone ; but my priority is to have a working phone. Now the only reason I’m not changing it is because I can’t afford it !
Could you describe the symptoms you are experiencing when the phone is crashing? Do you recognize a pattern or does it crash randomly?
Do you have the Facebook app installed? My Fairphone used to crash all the time while I had that app. Deleting it solved most of my problems (the Facebook lite app works fine btw, so you could use that one instead).
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