Hey! This might be a pretty complicated problem, but here it goes: I use a FP2 with the software LineageOS. I’m working for Foodora (food delivery by bike) and the app we use while working is called Roadrunner. In this app we can receive and accept orders and also connect to Google Maps to find ou…

Encryption data needs to be wiped on its own. Hope you’ve backed up all your info in your PC. Follow the instructions in the second paragraph of this post: [image] "Decryption unsuccessful" after switching to LineageOS Fairphone 2 It shouldn’t ask for your old pattern, t…

Ooh nice competition! And congrats!! Also so awesome that they listened!

[image] Yooyo: Update the OS That’s a safe bet for a start. Although honestly, with all this installing this and that having been going on now on your phone, I personally would wipe the phone completely and set it up from scratch. But I know (because I’ve done that a few times myself) that…

In case you’ll follow @AnotherElk ’s suggestion to wipe the phone anyway and want to deactivate microG, I would consider switching to the original LineageOS (i.e. the flavor without microG). Then you won’t risk any interference between microG and OpenGapps.

[image] AnotherElk: You could ask them which Google services the App exactly relies on. That would help in picking the right Open GApps package for the moment until they perhaps improve the App. The minimal OpenGApps package (pico) has all the necessary parts and libraries for third-party app…

Hi again, and thank you all for your help! I’ve really learned a lot! I’ve now installed the newest version of LineageOS, but for some reason can’t find it in storage when the phone is in recovery mode (I think this is because of some setting I’ve changed way back but am not sure which one). Either…

[image] Yooyo: factory reset Really wipe the phone. The factory reset only deletes all user Apps and data, leaving the OS as is (including possible problems).

Okay, now I’ve backed up everything I wanted, downloaded Lineage OS (latest version from here: https://download.lineageos.org/FP2 ) and wiped my phone. When trying to restart it tells me “encryption unsuccessful” and that I need to perform a factory reset. But when I click “reset phone” it restarts…

Ah, I see. Not sure I did that. Yes I backed it all up in my PC. My problem right now is that I can’t get back to TWRP, since it only shows me this one same screen saying “encryption unsuccessful”. Do you know how to do it? Press some certain buttons at the same time?

So a few hours ago I managed to get into TWRP! This by shutting the device off and then first pressing the power button for like one second and then also pressing upper volume button (both at the same time. Since then I’ve been trying to install LineageOS and wiping internal data (in case that was…

[image] Yooyo: Is there some step in this that I’m missing? Possibly formatting data like @Roboe suggested? [image] Roboe: Wipe → Format Data option in TWRP Wiping doesn’t remove the encryption, formatting does. Well, most of the times. If in your case it doesn’t work this way, pleas…

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