Finger Print sensor and Slider problem

Fairphone 6+ with e/os. Sensor never finishes authenticating (clean right out of the box) and the slider never works when programed. Is this a settings or software or hardware problem?

Getting tired of punching in the code constantly.

Suppose you tried with registering your finger again and maybe even trying it with another finger?

Yes.

John W Marsh

[Edit moderator: removed mail address for privacy reasons.]

Ok, if that also didn’t work then it sounds like a HW problem and I’d recommend to contact Fairphone support.