Faulty 3G indicator

Help Fairphone 2
1

I’ve updated my Fairphone 2 to the latest version of Fairphone open, but I had this issue also with previous version. Before that I did not have this problem.
The problem is the following: the indicator will show the 3G symbol but there is no connection (I cannot visit a webpage, Whatsapp …).
I can solve the problem by restarting (works almost every time) or go to settings > Network and internet > SIM cards and turn off the SIM card (I have two, the second only for calling) and back on (works mostly).

This is somewhat annoying especially when you are in a hurry or have not much battery left (restarting does take a lot of power away) and are wondering:

  • if there is internet available but Fairphone Open cannot get it yet indicates 3G connected. If I restart I frequently get LTE connection.
  • if there is no internet available but Fairphone Open indicates 3G connected.

This is especially annoying when traveling by train where connection type changes all the time.

Any ideas?
Thanks.

2

It would certainly be worth informing Support about this, maybe they can correct what will be the last version :cry:

Alternatively you might look into moving to Lineage or /e/ in any case?

3

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