Fast charging on new triple charger not working

Hey all,

I bought the new triple-charger from Fairphone and I already have trouble with it. No problem with two out of three of the outputs, but the faster-charging output has glitched for two days : the phone starts charging then stops then starts again, and so on and so on.

I just bought this so I’m a bit miffed. Does anyone have the same problem ?

What cable are you using? I saw the same happening with some Pixel phones on several quick chargers. After changing the cable, the same chargers worked fine.

It’s the cable of my previous Fairphone charger. It works fine if I plug it in the other output.

But that’s not a fast charging port isn’t it?

Not sure actually. But I can try the cable on my previous charger to see if that still works.

Have you read the combination and the resulting output of the triple charger?

  • Only USB-C 1 or USB-C 2: 65 W
  • Only USB-A: 30 W
  • USB-C 1 + USB-C 2: 45 W + 20 W
  • USB-C 1 + USB-A: 45 W + 18 W
  • USB-C 2 + USB-A: 7.5 W + 7.5 W
  • USB-C 1 + USB-C 2 + USB-A: 45 W + 7.5 W + 7.5 W

For fast charging there is normally 18W-20W necessery, so some combinations are therefore not helpful.

→ Technical specifications

Hi,

Same problem here. Tried with both my old iPad (USB C to Lightning cable) and my Fairphone 6. Both have this issue when plugged into one of the USB C ports (the one with the lightning symbol), but charge normally with the other one. This happens regardless of whether there are other devices plugged in the charger.

Did you manage to find a solution to this?

The solution I found is always plug the most recent FP into the fastest charging port.

The problem is not the power output of the charger. The problem is that it starts charging, then stops and restarts again a few seconds later in an endless loop, forcing the device to constantly wake up and vibrate, aside from charging really slowly.

Again, this only happens with one port and is independent of other devices being plugged into the charger.

I would like to advise you to get in contact with support.

Hi, don’t know if i need to start a new topic but will add a comment here first.

I purchased this charger a week ago and it looks like the charger is not charging with the current it says it does. First i charged a TP-link (USB-a) and iphony (usb-c1) together overnight, the tp-link was sucked out to 9%, after this it was able to reach 17% over a days length.

Last weekend I charged the tp-link again alone in USB-a and it took 24 hours to reach 100%, i think this is not 30w charging current. I wonder if the charger is making charging currents up for some reason… Would be nice if the charger had a read out function on the fairphone for instance to see realtime charging currents and faulty charging.

At the moment i’m not very convinced about the effective 3 port charging, where i recall the charging currents of the ports and combinations.

What kind of device is this ‘TP-Llink’, and what do you call ‘iphony’?

Watt is power, not current. If your device doesn’t support a modern charging protocol it might charge with standard 5V and 7,5W.
30W is only possible with more voltage, as 6A (5V x 6A = 30W) are far to much for a standard USB cable. So 30W are only possible if charger and device negotiate a higher voltage, 20V with 1,5A for example.

Hi,

The tp-link is a 2 year old Mifi router and the iphony is my current iphone SE 1e gen phone. I finally switched the phone to a fp5 but didn’t got /e/OS on it yet.

I think i know the differences, on smart battery chargers for cars or the home battery chargers the charger has a charging current to maximize the health and power conversion, the power is hightened at the moment the battery can handle it. I do believe li-ion chargers can check on different cells to charge all cells equal and maximize life length. If the power can be increased it’ll do, if the temperature gets to high it lowers the power.

Hence it would be nice to check how the FP-charger charging current is going. If the fp charger has a save charging power of just the use of the device it can be seen as a wall mount device with back up battery, but this doesn’t benefit the battery life.

Higher voltages and temperatures can damage batteries and yes all materials in the line should be able to handle it. I’m okay with a save level charging but giving just enough to equal the power usage is somewhat pointless…

I don’t really get, what you are trying to tell me about health and power conversion.
Although the ‘U’ in USB stands for universal, the charging protocols are very complicated and not ‘universal’. If your MiFi doesn’t support any higher standard, it might only charge with 7,5W and that’s quite slow.
I connected my TP-Link M7350 MiFi to the docking station of my laptop this morning and it managed to charge from 65% to 85% in about six hours. So it might just not be able to charge rally fast ;).

My TP-link is charging faster then 7,5w on different chargers, but it depends on brand or qualifications.

Health of battery cells is checked by smart chargers to keep all the cells as fit as possible., what happens in home or electric car batteries. Other smart chargers can have a read out function to see the charge current, how much watts on voltage is pumped in. The main thing that i would like to see with a charger is a read out function/app.

A charger app can give answers to what the charger does, is the cell fit or can it be recovered. Is the charger charging in a safe mode? I think it makes the charger a bit more functional and gives answers to the people who wonder what happens with slow charging fast chargers.