Hey all,
I bought the new triple-charger from Fairphone and I already have trouble with it. No problem with two out of three of the outputs, but the faster-charging output has glitched for two days : the phone starts charging then stops then starts again, and so on and so on.
I just bought this so I’m a bit miffed. Does anyone have the same problem ?
What cable are you using? I saw the same happening with some Pixel phones on several quick chargers. After changing the cable, the same chargers worked fine.
It’s the cable of my previous Fairphone charger. It works fine if I plug it in the other output.
But that’s not a fast charging port isn’t it?
Not sure actually. But I can try the cable on my previous charger to see if that still works.
Have you read the combination and the resulting output of the triple charger?
For fast charging there is normally 18W-20W necessery, so some combinations are therefore not helpful.
→ Technical specifications
Hi,
Same problem here. Tried with both my old iPad (USB C to Lightning cable) and my Fairphone 6. Both have this issue when plugged into one of the USB C ports (the one with the lightning symbol), but charge normally with the other one. This happens regardless of whether there are other devices plugged in the charger.
Did you manage to find a solution to this?
The solution I found is always plug the most recent FP into the fastest charging port.
The problem is not the power output of the charger. The problem is that it starts charging, then stops and restarts again a few seconds later in an endless loop, forcing the device to constantly wake up and vibrate, aside from charging really slowly.
Again, this only happens with one port and is independent of other devices being plugged into the charger.
I would like to advise you to get in contact with support.