Hi everyone, just thought I’d share my experience trying to get a replacement USB-C port for my FP4, and see if anyone could help me out.
I was able to order the USB-C port from Reichelt, so I decided to add on some other replacement parts in case they break in the future too. It took ~4 weeks for the delivery to arrive, upon which I discovered that everything had been sent except for the USB-C port! I didn’t receive any notification that this part wouldn’t be sent, although I checked my emails and found that it was missing in the order summary when handed over to DHL.
I couldn’t find any other website that delivers to Australia, so I ended up ordering directly from the Fairphone website and paying for a UK address through Skypax, who then shipped to Australia. It took ~3 weeks to arrive, but unfortunately the delivery driver (Aramex) did not leave the package in a safe place and it was stolen.
I am pretty disappointed and not sure I want to keep paying to try and get this phone fixed. If anyone is looking for these replacement parts please let me know. It might be easier for me to just resell these and buy a new phone:
Protective case (Green)
Display (Green)
Screen protector (privacy filter)
Charging cable
Otherwise, please let me know if you have any advice/experience getting the delivery company to assist with stolen packages (they haven’t been responding to my emails, and I only found out there was a photo of the delivery when I called to follow up).
Cheers
Hi all, am looking for some suggestions on a new issue we’ve been experiencing with our FP4s (we have two in the household)
We are both with amaysim which uses the Optus network. We’re finding an intermittent issue with our voice dropping out when on a call but we can still hear the person we’ve called. We’re running the latest stock OS, have applied all the necessary firmware updates, changed both phones over to eSIMs and even replaced the bottom speaker unit on one of the phones. However the problem remains on both phones.
According to FP and amaysim’s websites the correct bands are supported.
Has anyone else come across this problem and, if you have, how did you resolve it?
please dont move this to someother part of the forum it is something i want an answer to will the fairphone 6 work in australia unlike all there other models
Hi Max,
I take it you have read these two threads:
You can’t expect more than comment and advice in this forum.
A reliable service can only be guaranteed through a collaboration between the manufacturer and the operator, so it’s not about a country but about an operator. Operators may not provide coverage throughout the country.
I advise you to ask the Australian operators directly. You will be able to judge the quality of their services from the quality of their replies.
I also advise you to ask Fairphone, though they may well reply that they do not guarantee support of their devices in your country and cannot reply to your question.
We are only user. The phone is not officially supported so you neither would get any official answer. So the only way to find out is by using it and we move such things about australia together, so that all info is at one place.
Only the bigger 3G topic is stand alone. Please accept this.
What do you mean, “Unlike the others models?” I am using FP4 and it works fine. It worked on Optus and Telstra before the 3G cutoff, works fine on Telstra wholesaler network afterwards.