Fairphone with flaws and no help from customer service!

[Johannes]

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The Forum Guide to... Fairphone Support

This guide is a wiki, you are free to edit/update it using the icon in the bottom right corner of this post. First things first: here is the fastest and best way to contact support: Send a request to support Please fill in the required fields for case to be handled faster If you didn’t buy the device directly from Fairphone provide proof of purchase in your request Write down your ticket number Only use one email address when mailing Fill in as much data as possible, then s…

Also note that for several flaws you’ll also find more info on the support pages and/or this forum.