I am trying to buy something from the shop. Everything seems to be fine until I get to the “Shipping” page. My address is correct, I choose Pickup as shipping method and and I choose the pickup location, then I click on “Continue to Review & Pay” at the bottom of the page. Instead of getting to the next page everything turns greyish and at the top of the page the error message appears: “The shipping information was unable to be solved. Invalid customer address id 281200”. (see screen shot)
I also tried selecting home delivery, with the same result.
Okay, now it is getting interesting…
I changed my location to UK to try a UK address (where I used to live), and now it works!
Even if I change the shipping address back to Austria. I’d just have to pay in GBP now…
Well, I used to have the Austrian FLAG plus English as LANGUAGE > doesn’t work.
After your comment I tried Austrian FLAG plus German as LANGUAGE > doesn’t work, (only difference the error message is partly german now;)
BUT as I posted before your comment, changing the FLAG to UK seems to make it work. Which doesn’t make sense, right??!
I mean, I bought my fairphone in the UK years ago, however not from the fairphone shop but from my phone provider. So I just registered on the shop today, as an Austrian resident. Something’s weird.